Your Rights
As users of any Health or Disability service in Aotearoa New Zealand we have rights that are enshrined in law. These 10 rights (sometimes referred to as “The Code”) can also be seen as duties of the providers and it’s important that everyone knows about them.
You can learn more by visiting the Health and Disability Commissioner website.
Respecting your Rights Video
The Health and Disability Commission launched the following video in 2023, to better help people understand their rights.
Your Right to make a Complaint
If you feel that anyone associated with Otago Mental Health Support Trust (OMHST) has breached the code of rights or acted inappropriately in any way, we want to know. We are deeply committed to upholding the code of rights and to providing a culturally appropriate, professional and respectful service.